Hey, what’s up? If you’ve worked in any kind of tech organization since 2013 or so, you’ve probably been using some kind of chat application for work. It doesn’t matter which chat application you use, you’ve probably been in one of the following scenarios (as Alice or Bob or both):

In the first scenario, Alice sends a message to Bob. Bob is away from his desk and doesn’t see the message for a while. By the time Bob responds, Alice is also gone. Two messages have been sent but no useful information has been passed between Alice and Bob. Only the 3rd message, delayed by who knows how long, is actually useful.

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